New designs will need to be digitized for embroidery. Complexity of the design and not the stitch count determines the digitizing costs. Digitizing costs for a simple logo normally starts at $50. The more complex the logo, the more time required to confirm the logo, hence the higher the costs.

Digitizing includes one sample sew-out.

After you have reviewed the sew-out & it is acceptable, please email us to confirm acceptance. We need a written approval of your logo before we begin stitching your garment.

Standard size names (less than 2500 stitches) can be digitized and sewn for $5.00 per name/per location.

Embroidery costs are based on the number of stitches in the digitized design. As a rule of thumb, cap logos or simple logos (2" wide by 1.5" high plus lettering) normally are 7000 stitches or less. 2" x 3" logos normally are around 8000 stitches with 3" x 3" logos being approximately 9000 stitches. Complexity of the logo can increase the number of stitches. The above estimates are based on approximate stitch counts. Final pricing will be based on actual stitches. Actual stitches will be determined after the logo is digitized and a sample sew-out is provided.

Sometimes, mistakes happen. Human error (transposing a number, for example) or machine error/breakdown can result in a poorly or incorrectly embroidered garment. In the event that an error is made, Sew It Says will issue a credit for:

Allow 10 workdays from receipt of acceptable artwork, for digitizing your logo. Garments usually completed in 5-7 workdays from approval of sew-out, depending on quantity ordered. Turnaround time for large orders will be advised upon approval of sew-out.

Payment is due prior to shipping or at time of pick up. For large orders, a deposit may be required. We accept payment with Visa, Mastercard, or PayPal.

Shipping charges will be based on standard UPS or UPS rates current at time of shipment. Goods will not be insured unless requested prior to shipment. Additional charges will apply.